Evaluating Quality Costs and ROI
on Quality Improvement Initiatives

Consulting Services

The single most important factor in the success of any quality improvement initiative is management’s leadership. To solicit that leadership, we often present a series of presentations to management showing the tools and processes that would benefit the company. But that approach rarely creates the enthusiasm in the management team that is being sought. Management is paid to ensure the financial success of the organization. Speaking the language of money is critical to gaining the support and participation that is needed to make quality improvement initiatives succeed.

Quality Techniques can help your organization:

• Develop an effective quality cost process that focuses on the cost of poor quality and opportunities to reduce that cost. This is specifically a must for any organization implementing the requirements of ISO/TS 16949.
• Calculate the return on investment for implementing effective quality management systems based on ISO 9001:2000, ISO 16949:2002, and ISO 13485:2003 QMS requirements.
• Calculate return on investment for effective process-based internal audits and the resulting corrective action.
• Calculate return on investment for any quality improvement initiative: Six Sigma, quality improvement teams, etc.

© 2003 to 2007 Quality Techniques, Inc. All rights reserved.
Site by Tiny Empire Design.