Implementing the Requirements of
ISO 9001:2000

Seminar Content

Quality Techniques can provide implementation training for your implementation team, management personnel, and internal audit team. The scope, length, and specific content of the class are always customized to meet the individual needs of the attendees and the organization. The general class outline includes the following information:

Introduction to ISO 9001:2000

• ISO: past, present, and future
• Objectives of ISO 9001:2000
• Key differences between ISO 9001:1994 and ISO 9001:2000
• Structure of the ISO 9000 family of standards
• Basic quality principles upon which ISO 9001 is based
• Integration with other management systems

The Process Methodology

• Description of the process model
• Impact on auditing

The Requirements of ISO 9001:2000*

• Scope
• Normative reference
• Terms and definitions
• Quality Management System: QMS documentation requirements
• Management responsibilities
• Resource management
• Product/service realization
• Measurement, analysis, and improvement

*Emphasis is placed on proven, effective implementation strategies that add value to the organization.

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